Order Status Manager
Create and manage custom order statuses. HitMe lets you extend the default order flow with personalized status options.
Status Manager Module Overview
The Status Manager module gives you the ability to design and manage unlimited custom order statuses, each with its own automated email notification. Adapt your order flow to match your exact business needs by creating statuses for new orders, completed transactions, failed payments, or any other scenario. Add triggers and actions to automate tasks across the order lifecycle.
- Create unlimited custom order statuses
- Send automatic emails with each status
- Automate tasks with status-based triggers
- Increase visibility in order workflows
Custom Status Creation & Management
Use the Status Manager dashboard to add new statuses or edit existing ones with ease. Assign custom colors for quick visual recognition and set automation rules such as triggers for events like “New Order,” “Order Paid,” or “Payment Failed.” This flexibility allows you to build an organized, responsive, and efficient order system tailored to your workflow.
- Add or edit statuses directly in the dashboard
- Use color coding for quick recognition
- Trigger events like “Paid” or “Failed Payment”
- Customize workflows to match operations
Integrated Status Updates & Emails
Combine flexible status assignment with automated customer communication to simplify order management. Apply custom statuses directly from the order view and trigger personalized email updates at every stage. This keeps order records organized, enhances staff efficiency, reduces support requests, and ensures customers always stay informed.
- Apply custom statuses directly in order view
- Send tailored email notifications per status
- Increase clarity and reduce support tickets
- Enhance staff productivity and customer trust
Flexible Extension for Order Handling
Status Manager is an optional extension that enhances your eCommerce platform’s native order system. Add custom statuses for more complex workflows, improve communication with customers, and keep your team aligned with better status tracking. Designed for both B2B and B2C operations, it helps streamline processes and improve customer service without requiring technical knowledge.
- Extend standard order logic with automation
- Supports B2B and B2C workflow complexity
- Strengthens post-purchase communication
- Customize without writing any code
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