Changing your account password regularly helps keep your account secure and protected from unauthorized access. Follow the steps below to update your password safely.
Steps to Change Your Password
1. Go to My Profile > Settings > Security.
2. Locate the Change Password section.
- Enter your current password.
- Type in your new password.
- Confirm the new password by entering it again.
3. Click Save or Update Password to apply the change.
Important: For security reasons, you must enter your current password to authorize the update. This ensures that only you (or someone with access to your credentials) can make changes to your account.
Password Requirements
To help keep your account secure, your new password should follow these guidelines:
- Minimum of 8 characters
- At least one uppercase letter
- At least one lowercase letter
- At least one number
- At least one special character (e.g., !, @, #, $)
Avoid reusing old passwords or using easily guessed words like your name or birthdate.
What If You Forgot Your Password?
If you can’t remember your current password:
- Go to the Login page.
- Click Forgot Password?
- Enter the email address linked to your account.
- Follow the instructions sent to your email to reset your password securely.
If you’d like a more detailed walkthrough, we recommend reading the article titled "I Forgot Password." It provides a step-by-step explanation of the entire password recovery process, ensuring you can reset your password quickly and securely.
Tips for Better Account Security
- Use a password manager to store your login information.
- Enable two-factor authentication (2FA) for an added layer of security.
Change your password immediately if you suspect suspicious activity on your account.